If you're having difficulty using our products, here is some information and some tips that may help you resolve the problem.
The most common problems are the incompatibility of the remote control and the presence of locks on the gate or garage door receiver. We therefore recommend that you make sure your remote control is on the 1Control SOLO compatibility list and read your receiver's manual to understand how to disable any locks.
Read the questions and the most common problems and quickly find the answer you need:
Go to the FAQs