PRIVACY POLICY



By means of this policy, drawn up pursuant to art. 13 of Italian Legislative Decree 196/03, the Code regarding the protection of personal data (hereinafter the "Code"), and art. 13 of EU Regulation 2016/679, General Data Protection Regulation (hereinafter the "EU Regulation"), 1Control SRL, as data controller, intends to provide all the useful information regarding the conditions and methods of processing the personal data of users of the Application 1Control (hereinafter the "APP").

By accepting this "Privacy Policy" and the document entitled "APP General Terms and Conditions of Use", the user authorises 1Control to collect and process personal data, for the purposes related to the provision of the gate opener remote management service, as described in the same documents, in compliance with the Code and EU Regulation, more generally with the current legislation on the protection of personal data.

  1. Purposes of data processing

The APP is aimed at providing the user with a quick and intuitive interface for gate opener remote management. It is a tool thanks to which the user, through their smartphone, can easily open their gate/garage and share their access with other people.

User data are collected and processed for the following purposes:

  1. activities strictly connected and instrumental to the provision of the requested service as established in the document "APP General Terms and Conditions of Use h3.
  2. perform contractual obligations, as well as fulfil orders from public authorities, meet obligations established by law, regulation or by EU legislation, as well as for the management of any disputes;
  3. verify and improve the services provided, obtain aggregate statistical information on the use of the APP;
  4. check the correct functioning of the APP, inform the user of any service suspension (e.g. for maintenance) or send other service communications;
  5. always subject to optional consent , send promotional communications relating to products, services and offers of the controller and/or third-party companies of our partners without transferring the data to third parties for this purpose. These communications will be made through automated calls and similar contact methods (such as fax, email, SMS, MMS, etc.), as well as traditional ones (such as paper mail and operator calls).

It should also be noted that the APP is set up in such a way as to send push notifications to the user, who, at any time, can deactivate them by changing the settings of the operating system in use.



  1. Type of data processed

The activation of the APP may involve the processing of the following data, for example: nickname or alias, phone number, email, information on the model of the phone, on the operating system and other relevant and necessary information, to download the APP. Without them, the Controller will not be able to follow up on the user's request.


To allow the use of the service, the user must accept and make certain resources of the mobile device available to the APP. More specifically: geographic position (approximate, based on the network, or precise, based on the intersection of data between the network and the GPS module), information on the device and on the installed operating system.

Location data

The APP offers features that can acquire data relating to geographic position (GPS, WiFi, GSM network). The collection of this data allows improving user experience by offering graphic interfaces that change according to the user's geographic position. The data can be collected when the user has activated the use of geolocation services and has given their consent to the APP. The geolocation services can be deactivated at any time by accessing the appropriate section of the device location permissions.


The aforementioned personal information is necessary to allow 1Control to fulfil its contractual obligations. Therefore, in the event that they are not provided or requested to be cancelled later, it may be impossible to use some features provided by the APP.

In addition, 1Control may collect anonymous information related to the activation of the APP for the sole purpose of carrying out statistical analyses on the number of users who have activated the APP and/or are users of it.

System LOGs

For needs related to the operation and maintenance of the APP, 1Control may collect system logs, i.e. files that record user interactions.

The data concerning credit cards or PayPal entered by the user in the order form are transmitted through a server network protocol which encrypts both all personal and credit card data. The encryption system used is the Secure Socket Layer (SSL) protocol.

  1. Type of data processed

The processing is carried out mainly using IT and/or electronic telecommunication tools, within organisational procedures and for reasons strictly related and limited to the purposes stated above.

  1. Retention period

The personal data will be kept by 1Control as long as the user is registered as a customer, however for a period of time not exceeding that which is necessary to achieve the purposes indicated above and therefore for the diligent performance of the services requested by the user.

Furthermore, the five-year or ten-year terms for the conservation of documents and related data of a civil, accounting and fiscal nature are still as required by the Italian laws in force.

With reference to the data subject for marketing purposes, without prejudice to the right of opposition of the data subject which can be exercised at any time, the same will be kept for a maximum of 24 months from registration, after which they will be made anonymous and can be used for statistical purposes only.


  1. Nature of data provision.

The provision of data for the purposes referred to in point 1 letters a) b) c) d) e), is necessary for the activation of the requested service, as well as mandatory to fulfil legal obligations related to the management of the existing relationship. Any refusal by the user to provide the requested data, or the subsequent request to delete them, entails the renunciation of the use of the service through the APP

For the purposes referred to in letter f), the provision of data is always optional and any refusal, or subsequent revocation of the consent provided, only makes it impossible for the Data Controller to follow up on the direct marketing activities indicated therein, but does not affect the ability to access the requested services. To protect the privacy of the recipients, the promotional emails will contain instructions to allow them to express their dissent to receiving further communications of this type.


  1. Communication and disclosure of personal data

For the sole purposes related to the provision of the service described above, the user's personal data may be processed by the employees or collaborators of 1Control, duly assigned with the processing and each of them is authorised to process only the data necessary for the performance of their working duties.


The data may be known, or communicated, in whole or in part, where necessary and in any case for the achievement of the purposes indicated above, to:

  1. subjects to whom this communication must be carried out in fulfilment of an obligation established by law, by a regulation or by community legislation or having the authoritative power to request h3m ;
  2. individuals and/or legal suppliers of goods or services to 1Control, if the communication is necessary or functional for the correct fulfilment of the contractual obligations assumed in relation to the services provided, as well as the obligations deriving from the law;
  3. subjects who provide the Controller with services for the management of the information system and telecommunications networks, including email, newsletters and website management.

These Subjects will process the data in compliance with the privacy legislation and under the direct responsibility of the Data Controller. The updated list of those assigned can be requested at any time by writing to privacy@1control.it


The data will not be disclosed in any way.


Data transfer

Pursuant to art. 13, paragraph 1, letter (f) of the EU Regulation, please note that all the data collected will not be transferred to a third country or to an international organisation either within or outside the European Union.

or

For the sake of clarity, it is important to specify that no processing connected to the APP requires or presupposes the transfer of the personal data of non-EU users. If this becomes necessary, the Data Controller will acquire the specific consent of the data subjects or implement one of the alternative protection mechanisms provided for by the Code.

Or

The personal data are stored on servers located in Frankfurt (Germany), within the European Union. In any case, it is understood that the Data Controller, if necessary, shall have the right to move the servers, including outside the EU. In this case, the Data Controller guarantees from now on that the transfer of data outside the EU will take place in accordance with the applicable legal provisions, subject to entering into the standard contractual clauses provided for by the European Commission.



The data controller is: 1Control s.r.l. with headquarters in Brescia (BS), Via E. Stassano 29, email: privacy@1control.it


  1. Rights of data subjects

Pursuant to art. 7 of the Code and pursuant to articles 13, paragraph 2, letters (b) and (d), 15, 18, 19 and 21 of the EU Regulation, the user has the right to obtain confirmation of the existence or not of personal data concerning him/her. The user also has the right to have their personal data updated, rectified or, when interested, supplemented. The user also has the right to have data processed in violation of the law cancelled, made anonymous or blocked. In particular, the user can ask the Data Controller for access to and rectification or erasure of personal data or restrictions on processing his/her data, or to object to the processing, as well as the right to data portability. Furthermore, the user has the right to fully or partially object, for legitimate reasons, the processing of personal data that concerns him/her.

It should be noted that the data subject's right of opposition to the processing of their personal data for marketing purposes , carried out through automated contact methods, also extends to traditional ones. However, the possibility of exercising this right in part remains unaffected, that is, opposing, for example, only the sending of promotional communications through automated tools while continuing to receive communications using traditional methods (telephone calls with operator). The preference for this option can be expressed simply by contacting the Controller.

The user has the right to submit a complaint to the Guarantor for the Protection of Personal Data to complain about a possible violation of the regulations regarding the protection of personal data by following the procedures and indications published on the official website of the Authority www.garanteprivacy.it

To exercise these rights, the user you can refer to the Data Controller at the addresses indicated above or by writing to the following email address: privacy@1control.it

Changes to this Policy

The Data Controller reserves the right to make any changes to this privacy policy, at its sole discretion and at any time, deemed appropriate or made mandatory by the rules in force from time to time, giving adequate publicity to users.

Therefore, please check this page frequently, taking as reference the last updated date shown at the bottom of the same.